Website Training
If you have built a website with us we will include a training and handover session with our package, however, sometimes you may require a follow-up training session or have a website someone else created that you need assistance with.
Either way, we are happy to help. We offer website training in Shopify and WordPress and can offer you beginning-level training to get you started right through to advanced sites.
Recent Projects
Ready to start your website training
You will need to have an existing website in place for us to train you, and the correct log-ins to the back end. If you would like us to install WordPress on some hosting with a basic theme, ready to train you on how to populate it, that is also something we can accommodate for a small fee.
Our training can be conducted online, or face-to-face if you are in close proximity to our Newcastle or Sunshine Coast offices. Training sessions can be one hour or two hours in duration, or for small groups or in-depth training, we recommend a half day to a full day. For all of our training clients, we will contact you before the training to confirm an agenda, ensuring everything you want to learn is covered.
The types of things we can train on include at a basic level giving you an orientation around the back end of your chosen platform (WordPress or Shopify), how to create a new page, how to edit an existing page, how to upload and insert images or videos, or at a more advanced level how to install plugins and test them.
If there are some items that you discover are too technical or time-consuming to handle yourself, you can also engage us on one of our Website Maintenance & Support packages. You can also check out any upcoming events or webinars we have listed here.
FAQ’s
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Hear from our Web Customers
On behalf of the PGSR Team I would like to thank the TCC team for all the marketing wizardry you guys have coerced, recommended, and created providing the PGSR business with exposure we would have struggled to achieve without the TCC team. Thank you.
PGSR
I’m a small business owner and have been working with The Creative Collective for over 18 months now. Over this time, with there expert advice on all things marketing, they’ve helped grow my business from humble beginnings to something to be proud of. I hate think we’re I’d be without Kat and her team of tech heads! 100% recommendation for any business new or old!
Valkyrie Functional Fitness
I’d like to take the time to pass on a big thank you to Tamara, Arvind & Alan.This process has been seamless and very enjoyable. Your organisation & communication has been impeccable, and this has made the journey pleasant. I have no hesitation in working with you again and will certainly be passing along recommendations wherever possible.
Stuart Kruger – Helpa
Thank very much Arvind, you’ve been a delight to work with and appreciate your advice and patience as we worked through it all. I was very excited last night to be adding all the lovely colourful artworks!
Tiffany Jones Fine Art
We engaged the Creative Collective for a website refresh on our tired online presence. The team were professional, clear, technically proficient, helpful and also provided timely guidance on how to get the most out of our project. I will be using their services again and thoroughly recommend engaging the Creative Collective team for your website / marketing needs.
Jeremy Harmon – New Leaf Migration
“What a journey, and what a sensational result! Have spent some time this evening navigating through the back end of the site, making updates, additions and edits – very happy with the usability post handover. Congratulations on your creation and the teamwork that has brought about this better than expected result for our new brand and website.”
Cherbourg Council – Website
“I want to thank you for the stunning website and all of your care and professionalism. I am simply blown away by how organised efficient, skilled and kind all of your team are. I couldn’t be happier with the decision to contract The Creative collective to build our company website. Over the years of running my business I have hired other companies and not had good results. The Creative Collective excelled in every aspect from start to finish and the results are beautiful. A huge congratulations to all of your team and a massive thank you to Gina Novoa whose project management has been flawless. I am beyond impressed. Thank you :)”
Tina Moore – Director of TMP Dance Studios
TMP Dance Studios
We have been working with Allan from the Creative Collective for around 3 years now and have never had a moments doubt that we are with the right team for us. Quick to respond to support emails and come back with a time table to sort the issue if it cannot be resolved immediately. We are very happy with the consistent uptime and response time of our website. We highly recommend Creative Collective.
Sandra Petty – Yumba Bimbi
“The bounce rate of our website is down to 7% since January this year. Since March 1 it is even better: 1.6%. A great testimony to your work on redesigning the pages. Well done!”
Digital Careers
“What a crew, friendly and smart, just like my wife easy to get along with and get the job done so professionally. Thank you all.”
Bernie Duffy
“Would like to thank you again for our website everyone who has seen it have been saying how good it looks. Kind Regards, Alice.”
Studio Phoenix
“If the concept wasn’t enough, the marketing has blown me away. I’ve received an enormous amount of positive feedback from all genders, young and old who all comment on the name/design The Creative Collective came up with for me. I love driving around in my Brew Captain branded vehicle and handing out the professionally designed marketing items. This is my first time in business for myself and everything from start to finish was very simple, and easy working with these guys. It was a real pleasure and we’ll continue to use them as the business grows from a one man show to hopefully a full franchise.”
Brew Captain
“I am so thrilled with what this company can do in a day. It has been such a breeze working with them and they have made everything really easy and simple. I have unsuccessfully tried previously to get my websites up and running and I finally have a stunning website and branding. Couldn’t recommend you guys enough! 10/10!”
Cosmetic Tattooing
“Could not recommend this amazing company enough. I have had all of my branding + my website done by the team at Creative Collective and am so happy and impressed by the attention to detail, professionalism, patience (I am extremely fussy) and care shown by each and every staff member I dealt with. 1 year on I am still constantly receiving compliments from my clients on my beautiful logo and website. Thank you, thank you, thank you to the team at Creative Collective I am so happy with everything you have done for me and my business. Special shout out to Bronte who continues to go above and beyond!”
Brows of a Feather
“I always felt like i was in good hands with Kat and the other members of the team that helped me. Kat is expert at coming up with fabulous ideas and was really helpful in bring about the vision I had in a grounded and innovative way. Thanks Kat!”
Jacqui Spencer – Wisdom Frontier
Recently I needed something done quickly as I was about to launch a campaign to my 3000 subscribers. It was a technical issue on my website and I need a developer to understand what I needed done pronto. Anyway Mel and Arvind delivered quickly and on time. Well done guys!