Careers

Digital marketing jobs, freelance and work experience and internships too!
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Looking for a digital marketing job? We seek to employ kind, genuine and driven people who are passionate about what they do, and who have a commitment to continue delivering quality work, whilst evolving their skills.

A little about us:

Female led – We are a female led company, with an all female management team.

Inclusivity and diversity is extremely important to us and we’re proud of the diversity in our team. Our current team ranges from 22 year olds to those who are in their late 50s, heralding from Sri Lanka, England, New Zealand and Australia.

We’re all about helping our team members identify their own strengths and weaknesses and working with them to lean on the strengths and develop the weaknesses.

We are all about empowerment. Our company values are trust, respect and kindness and we empower our team to make decisions on our behalf guided by these values i.e. ‘is the client trusting us? Respecting us? Being kind to us? No? Maybe it’s time to part ways…”

We like to provide guidance and mentoring but not micro-manage at any point allowing our team the space to grow and evolve.

We are very open, honest and transparent, sharing the company financials with our leadership team, and offering the opportunity for other team members to join meetings if they would like to know what is going on.

We are big on professional development and are of the belief that our team need to constantly acquire new skills and refresh their existing knowledge to not only do their jobs better but to feel happy and confident, to be efficient and productive and to deliver a better service to our clients. We have a dedicated professional development policy and allocate a budget per team member per year. Training can be provided to applicants who have gaps.

We’re very proud of fostering new talent we’ve facilitated over the years and continue to facilitate for everyone from interns (we host on average x10 per year) to staff.

We value different perspectives, and will always consider each others point of view, whatever they may be.

Our team of full-time and part-time staff are split evenly across our Sunshine Coast (Maroochydore) and Newcastle offices (Wickham), however we offer flexibility with the digital marketing jobs we offer and are open to remote working. We are always on the lookout to add to our team of staff or our wider network of contractors, many of whom have worked with us for 10 years or more, and who relish the opportunity to receive a constant flow of work from someone who pays on a timely basis, without the need to go out and drum up new business or chase clients for bills unpaid.

Working for us as a contractor means you can get the best of both worlds – you get to play on your strengths and bury yourself in what you do best whether that be SEO, PPC, social media, PR, copywriting, graphic design or otherwise. We supply you with a steady stream of digital marketing work and you bill one person who pays on a timely basis – us! There are also sometimes opportunities to work with our sister companies – The Training Collective & awardshub.com.

Please note we do have high expectations, and will only hire people for digital marketing jobs who can commit and have proven experience, or who can demonstrate initiative, are reliable, able to communicate well and adhere to our systems and procedures. If this sounds like you, see some of our current career opportunities below.

Due to the volume of applicants we receive on a weekly basis for our digital marketing jobs, we are unable to respond to everyone we hear from. If we are interested in progressing your application, we will be in contact. Please do not turn up at our offices without an appointment, or contact us to follow up on your application.

Given we specialise in digital marketing, we are most interested in hearing from the following disciplines, and specifically we are most interested in hearing from people who have current industry credentials such as:

  • Facebook Blueprint certifications
  • Google certifications

Don’t know where your skills sit? Need to upskill? Get up-to-date digital skills training through our sister company, The Training Collective!

The end goal for anyone in regards to the digital marketing jobs on offer is to keep our clients expectations exceeded, their businesses kicking marketing goals and our competitors envious. If you are driven, ambitious and love the sound of all of this, apply for our digital marketing jobs on offer below.

Current Digital Marketing Jobs / Positions Available

The Creative Collective is looking for an experienced Account/Project Manager to come and join our high performing team Account Manager / Web Pod Leader. Choose to join our award winning team in either Newcastle or on the Sunshine Coast, QLD. 

What we are looking for:

As a full time Account Manager and Web Pod Leader, you will play a key role in our team and run your department like it’s only business unit. You should have a proven track record managing website projects (both theme and custom, small and large) and will be responsible for the delivery of web development projects alongside our web developers based (x1 inhouse and contractors). Your key priority is ensuring an exceptional customer experience, quality work, added creative value and making sure projects are delivered on time and on budget. 

From time to time, you will also work with other pod leaders on the development of brands, campaigns, as well as recurring clients engaging us ongoing for SEO, PPC, social media and more services. 

You are confident, passionate and energetic about work. Always professional, you excel in managing all types of clients with the same level of consistent care and professionalism and seamlessly manage multiple projects at any one time to ensure delivery milestones are always met, regardless of any hurdle faced along the way. You also understand the critical importance of this role in supporting the overall success of our business, and you will be part of our Senior Leadership Team which guides our business as we continue to scale.

Role requirements  

Account Management

  • Develop and maintain positive relationships with a wide range of internal and external stakeholders.
  • Successfully manage multiple concurrent projects, including planning, estimating and resource allocation.
  • Develop briefing/scope documents with clear assumptions and manage change requests & scope creep
  • Ensure web projects are consistently delivered on time and within scope and budget.
  • Ensure all websites are thoroughly tested and our QA metrics are being met at all times
  • Effectively identify and manage project issues, risks and escalate where required
  • Collaborate with our in house and sub-contractor network
  • Work with SEO, Analytics, CRO and other specialist teams to assess the impact of ongoing work & send regular communications and attend regular meetings to keep clients updated on progress

Sales

  • Canvas & qualify new web development leads to ascertain their needs and alignment with our agency
  • Translate project requirements into quotes and or proposals with relevant case studies 
  • Work with other pod leaders or account managers who might have a client with website requirements that need to be quoted
  • Take part in client pitches when they arise 

Pod Leadership

  • Ensure this pod has up to date systems and procedures
  • Conduct industry research and stay up to date on best practices and emerging technologies
  • Exchange knowledge with other team members
  • Contribute to our team’s continuous improvement of processes and methodologies
  • Contribute to monthly pod leader meetings;  reporting in your pod and ensuring the area is performing profitably at all times
  • Motivate and generate enthusiasm within the team
  • Conduct quarterly pod meetings with your team 

Skills & experience

  • 5+ years proven work experience as an Account Manager or Project Manager or similar role, essentially with 2+ years (or equivalent) managing website projects (largely WordPress or Shopify) from start to finish seamlessly (however we can also train you if you have experience in other platforms or general project management skills)
  • You know your way around a Content Managed Systems (such as WordPress)
  • A good understanding of UI & UX design principles
  • Basic knowledge of how domains & hosting work
  • Ability to land, expand and retain clients leaning on your excellent interpersonal and (written and verbal) communication, customer experience and project management skills
  • Commercial acumen to scope project costs and to analyse and improve project profitability
  • Strong negotiating, conflict resolution and risk management skills.
  • Confidence to present to stakeholders and clients
  • The ability to articulate complex concepts and ideas in a simple manner to non-specialist audiences.
  • Stay calm under pressure – the ability to perform in a fast-paced design process under minimal supervision is highly regarded
  • Understanding of digital marketing terminology and services a plus
  • Grit, motivation and determination and passion to succeed and grow.
  • A pro-active and can-do approach to collaboration and problem-solving – a can-do attitude and a growth mindset

Experience in the following will also be advantageous but are not essential:

  • Web development / coding skills
  • Experience with Figma
  • Experience using Google Workspace
  • Experience with collaboration and project management tools including Teamwork, Google Meet, Google Cha
  • Experience using Xero 
  • Proven track record of delivering other marketing projects such as branding
  • Proven track record of managing retainer clients of all shapes and sizes – from new and small clients who may engage us for one service per month to large clients who may engage us for multiple monthly services and have been with us for some timeP

About The Creative Collective

Started in 2007, we are one of Australia’s leading, award-winning, full-service creative agencies, with half of our revenue coming from digital marketing services. Our values are trust, kindness and respect and our mission is to become the trusted marketing advisor of all of our valued clients.

As a female-led company, we value diversity and with a team of 17 people split across the two fastest growing regional towns in the country (and the best!) – Newcastle & the Sunshine Coast, we also have 30 contractors. We have a diverse and inclusive high-performance culture centred around our people. We believe in work life balance and ensuring our team is valued, supported, and equipped to do their best work.

Perks!

Who doesn’t love perks?! We’re a progressive company with aspirations of being an employer of choice.

  • Flexible, hybrid work environment
  • Technology Allowance
  • Professional Development Allowance
  • Decent salary package
  • Increased earning potential through Pod Leader Commissions and team bonuses / incentive structures

A negotiated salary package that is commensurate with qualifications, experience and capacity to do this and any future role will be taken into consideration.

Applications close May 27th 2022.

Want to find out more? Email emma@www.thecreativecollective.com.au

The Creative Collective is looking for a full-time Account Coordinator to come and join our high performing, award winning team on the Sunshine Coast, QLD, whilst also supporting the rest of our team virtually in Newcastle, NSW.

What we are looking for:

This is a role highly suited to individuals who have had experience in marketing (though not essential), who have great organisational and communication skills and who are hungry to prove themselves whilst growing their career at an award winning full service agency.

As an Account Coordinator you will work closely with our Customer Service Administrator and will split your time between assisting our Company Directors and four account managers to provide support on a wide range of projects. 

You will be an adept multitasker, have great initiative, be flexible in your approach and able to constantly prioritise as you assist with the planning and coordination of both internal and external client projects.

You will be a team player and once on-boarded with necessary training in our systems, services and procedures, will grasp directions quickly, executing on them efficiently and be able to think on your feet and make good decisions in terms of what to handle yourself and when and who to ask for help. 

You will be able to anticipate the needs of the Directors and Account Managers and be tenacious in chasing team members and clients for outstanding items and approvals, establish appropriate documentation for meetings, take meeting notes, and generally do everything in your power to ensure that projects progress efficiently with great outcomes and high client satisfaction levels.

Given this is a fast-paced and multi-faceted role, you will need to demonstrate your ability to handle a high workload, juggle priorities, and meet regular deadlines.

We seek an individual with:

  • 3+ years administration or marketing coordinator experience
  • A “people” person – you’ll be confident, professional and mature when interacting with clients and have a knack for creating rapport, and building relationships, whilst being efficient and professional at all times
  • You’ll be sharp, on the ball, a quick thinker, flexible in your approach and have great initiative
  • Stay calm under pressure – the ability to perform in a fast-paced design process under minimal supervision 
  • Experience working virtually – you will be interfacing with clients inter-state and occasionally internationally, navigating time zones, client and staff nuances
  • A ‘doer’ not a ‘talker’ – you will be prepared to get in and get the job done 
  • Understand the nuances of working for a fast-paced, high growth small business
  • Be an excellent communicator (both spoken word and written)
  • Grit, motivation and determination and passion to succeed and grow
  • A pro-active and can-do approach to collaboration and problem-solving – a can-do attitude and a growth mindset

About The Creative Collective

Started in 2007, we are one of Australia’s leading, award-winning, full-service creative agencies, with half of our revenue coming from digital marketing services. Our values are trust, kindness and respect and our mission is to become the trusted marketing advisor of all of our valued clients.

As a female-led company, we value diversity and with a team of 17 people split across the two fastest growing regional towns in the country (and the best!) – Newcastle & the Sunshine Coast, we also have 30 contractors. We have a diverse and inclusive high-performance culture centred around our people. We believe in work life balance and ensuring our team is valued, supported, and equipped to do their best work.

Perks!

Who doesn’t love perks?! We’re a progressive company with aspirations of being an employer of choice.

  • Flexible, hybrid work environment
  • Technology Allowance
  • Professional Development Allowance
  • Decent salary package
  • Increased earning potential through team bonus / incentive structures

A negotiated salary package that is commensurate with qualifications, experience and capacity to do this and any future role will be taken into consideration.

Applications close May 27th 2022.

Want to find out more? Email emma@www.thecreativecollective.com.au

The Creative Collective is looking for a talented mid-weight Graphic Designer to come and join our high performing, award winning team with offices in Sunshine Coast, QLD and Newcastle, NSW.

We are currently experiencing considerable growth, and have a newly formed full-time opportunity to join our team, based on the Sunshine Coast.

What we are looking for:

We are looking for a talented In-House Graphic Designer with a minimum of 5 years (full-time) experience in a design studio or agency with advanced skills in Indesign, Photoshop & Illustrator. You should be an independent thinker with a solid understanding of design processes from concept development to final delivery. You’ll Possess strong attention to detail and can confidently make design decisions to meet hard deadlines within budgets and time constraints. You will also have great communication skills and some experience liaising with clients.

You will be an organised individual, have great file management and will thrive juggling multiple projects and priorities at any given time. Whilst you will work under the guidance of a highly experienced Account Manager, you will also be able to step in and provide them support as required.

You’ll work across a range of clients and industries and predominantly produce design collateral for print, corporate documents, promotional publications, display material and other print and communication media. From time to time, you may also be involved in developing brand concepts, brand style guides or website mockups and UX design.

We seek an individual with:

  • Minimum 5 years’ graphic design experience, preferably in a similar role.
  • Graphic Design degree or equivalent
  • Strong proficiency in Photoshop, Illustrator, InDesign
  • Up to date with graphic design and creative
  • Confident communication with strong attention to detail.
  • Experience working on multiple projects simultaneously in a dynamic environment.
  • Great file management skills and organisation of internal assets.
  • Strong layout, typography, and finished artwork skills.
  • Ability to take initiative, show good judgment, and manage projects from beginning to end

Experience in the following will also be preferable:

  • Experience with Figma
  • Experience using Google Workspace
  • Experience / good knowledge of copywriting
  • Basic knowledge of media communications

About The Creative Collective

Started in 2007, we are one of Australia’s leading, award-winning, full-service creative agencies, specialising in digital. Our values are trust, kindness and respect and our mission is to become the trusted marketing advisor of all of our clients.

As a female-led company, we value diversity and are a team of 17 people split across the two fastest growing regional towns in the country (and the best!) – Newcastle & the Sunshine Coast, with around 20 contractors. We have a diverse and inclusive high-performance culture centred around our people. We believe in work life balance and ensuring our team are valued, supported, and equipped to do their best work.

Perks!

Who doesn’t love perks! We’re a progressive company with aspirations of being an employer of choice.

  • Flexible, hybrid work environment
  • Technology Allowance
  • Professional Development Allowance
  • Decent salary package
  • Increased earning potential through team bonus / incentive structures

A negotiated salary package that is commensurate with qualifications, experience and capacity to do this and any future role will be taken into consideration.

Applications close May 27th 2022. To be considered please submit your portfolio with your application.

Want to find out more? Email emma@www.thecreativecollective.com.au

Or submit your expression of interest on the form below!

Due to having overflow work for upcoming web projects, The Creative Collective is looking for talented Web Developers to come and join our high performing, award winning team with offices in Newcastle, NSW or Sunshine Coast, QLD on an hourly, day rate, project by project or contract basis.

Startups, small businesses, right through to Government clients and brands nationally rely on our ability to create kick arse mobile responsive websites, keep them live and up to date, and provide outstanding service and support on a regular basis.

  • You can confidently code and run web development projects of varying sizes from simple 5 page WordPress theme sites through to 50+ page custom ecommerce builds start to finish.
  • You have at least 5+ years professional experience creating responsive websites with HTML5, CSS, JavaScript (must be able to code a website from scratch based on approved conceptual mockups potentially supplied as a .psd file or Figma file)
  • You have experience and are able to perform thorough mobile responsive & cross-browser/platform testing to ensure a high quality user experience and consistent and professional client branding
  • You are able to develop websites according to client’s branding and accessibility guidelines
  • You are able to follow detailed written client requirements/specifications
  • You are an effective communicator and will communicate through every stage of the project to all stakeholders including receipt of work, any issues you run into, completion of tasks/work in line with company procedures
  • Specialising in WordPress and Shopify with knowledge of:
    • content editing
    • installing & migrating wordpress
    • working with plugins & themes
    • WordPress Gutenberg
    • html
    • css
    • bootstrap layout
    • wp functions, hooks & filters
    • custom post types
    • advanced custom fields
    • WooCommerce

Desired But Not Essential Skills 

  • Experience with other CMSs, e.g. Neto, Squarespace, Drupal, Joomla
  • Good general knowledge of SEO, Social, Accessibility, Performance, and security best practices
  • Experience with hosting environments

Want to find out more? Email emma@www.thecreativecollective.com.au

Or submit your expression of interest on the form below!

The Creative Collective is looking for experienced Search Engine Marketing Specialists to either come on board as a freelance or, if they prefer, to join our high performing, award winning team with offices in Newcastle, NSW or Sunshine Coast, QLD on a part time or full time basis.

Ideally those applying will have experience in offering SEO & PPC services and can hit the ground running, however we are quite happy to invest heavily in your professional development with in-house/on the job training should you come on board as a team member.

Key responsibilities include:

  • Perform technical SEO & PPC audits using relevant industry software such as Moz, Ahrefs, Semrush, Search Console and your knowledge
  • Perform ongoing keyword research including discovery and expansion of keyword opportunities
  • Able to complete competitive analysis of competitor SEO or PPC strategy
  • Develop SEO & PPC strategies
  • Manage and maintain multiple SEO &/or PPC client campaigns
  • Perform on-page optimisation of client websites (meta data, keyword density, internal links, readibility)
  • Off-site optimisation (back links, PR etc.)
  • Communicate effectively with Account Managers
  • Track, analyse, and report on results via monthly SEO/PPC reports
  • Contribute to monthly meetings
  • Keep across industry trends, technologies and developments to identify and assist in implementing new opportunities

Must-haves:

  • You will be curious and highly analytical in your thinking
  • You are comfortable with pivoting and change and can quickly adapt to continuously changing search engine algorithms and Google interfaces
  • You will be highly organised and impeccable with your time management
  • You are an excellent communicator – both verbal and written
  • You thrive on a challenge and enjoy coming up with bespoke strategies to suit client goals, monthly hour allocations, starting point etc.

Desirable/nice to have: 

  • Experience working with CMS’s including WordPress
  • Basic knowledge and experience of SEO and/or PPC
  • Familiarity with Google Suite of products including Google Analytics, Google Tag Manager and Search Console
  • Basic knowledge of back-end SEO elements such as metadata, site speed optimisation, and related skills
  • Basic understanding of modern search engine algorithms and ranking factors

Want to find out more? Submit your expression of interest on the form below!

FOR THOSE LOOKING FOR WORK EXPERIENCE OR INTERNSHIPS TO GAIN DIGITAL MARKETING JOBS IN THE FUTURE (OR DIGITAL SKILLS IN GENERAL!)

The Creative Collective are proud to have hosted dozens of work experience and interns over the years, many of whom have gone on to gain amazing digital marketing jobs and careers.

Our robust internship program requires you to:

1/ Apply & be accepted

2/ Complete a trial work day

3/ Commit to 100 hours of work experience or interning at either our Maroochydore or Newcastle offices. Some people do this by working one day a week over several weeks, while others condense their hours into working daily over a few weeks during school holidays.

READ MORE ABOUT OUR INTERNSHIP OPPORTUNITIES HERE

Careers Form

The Creative Collective are always on the look out for top notch talent. Complete the form below for us to consider you to be a part of the team. Please note that we do receive a very high level of enquiry and as such cannot get back to everybody who completes this form. If we are interested in progressing your application, we will be in touch within the month.

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