Emma has worked in a wide variety of customer service roles since commencing her career in 2009 involving answering a large of volume of calls, emails and face to face customer requests while overseeing a team including roles at tertiary education organisations such as Open Universities Australia and JMC Academy.
She became the salon coordinator at a popular hair salon in Bondi, Sydney – Judena Taylor where she worked for over 3 years before applying for a role with The Creative Collective in July 2019.
Emma beat over 100 applicants through four stages of interviews to secure the Project Support Officer role at The Creative Collective which tied in perfectly with her plan to return to her hometown of Newcastle. Having excelled herself in this role, she was promoted to Operations Manager.
She considers herself a craft beer connoisseur and has pipe dreams of one day opening her own brewery. She is also a bit of a bookworm, and sometimes she does both at once (drinks beer/reads books) around juggling her daughter Nelly.