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ECOMMERCE and RETAIL INDUSTRIES

Are you IN eCommerce and retail?
We can help you with your DESIGN, website and marketing requirements!

The Creative Collective is regularly called on by clients in eCommerce and retail industries and specialises in branding, web design, SEO, social media and online marketing. We have specialist team members who understand the unique needs of those in eCommerce and retail, as evidenced by our growing client list of clients in this industry.

We have worked with eCommerce and retail clients in several locations around Australia working with them to set up brands, websites and run one off marketing campaigns right through to regular and ongoing design and marketing work.

Below is just a small selection of agricultural & primary retail clients we have worked with to date as well as a case study and some links to work we have completed for this industry.

To find out more about our services go here.

If you like our style and would feel more comfortable working with a team who understand the importance of eCommerce, contact us now to obtain a no obligation estimate on your proposed project.

SERVICES WE CAN OFFER TO CLIENTS IN ECOMMERCE AND RETAIL INDUSTRIES
SEO & PPC
We have provided many clients SEO (search engine optimisation) services and PPC (pay per click) services such as developing and managing their ad campaigns on Google Adwords and Bing Ads. To have a successful business you must be able to be found on the search engines and for people to take the desired website on your website once there.
BRANDING & DESIGN
We have created hundreds of brands and provide a professional graphic design service from conception of brand concepts and design ideas right through to brand roll out. Key is that creative intelligence is applied to all of our branding and design work meaning you'll be dealing with people who understand how design relates to your overall marketing strategy.
WEB DEVELOPMENT
We have built hundreds of websites, from simple one page website designs to elaborate and complex ecommerce websites, for a wide range of clients.
Our preferred systems to build websites on is Wordpress however we also deal in Shopify and Drupal. We also offer hosting and domain name services.
SOCIAL MEDIA
We offer a range of social media services including social media strategy, social media audits, social media account set up or fix ups, social media content planning and posting and social media advertising services.
TECH SUPPORT
Our tech support services can be purchased on a per hour or prepaid block of hours for telephone or email support, discounted depending on the number of hours purchased.
PR & MARKETING
Whilst you may have a great business, product or service, without effective marketing & PR, no one will even know you exist! So how do you build your profile, brand or awareness of your product, event or crowdfunding campaign? We can help!
PHOTOS & VIDEOS
If you want to take your digital marketing to the next level you should be using a high quality and professionally shot image or video. Talk to us about arranging a photo or video shoot at locations across Australia.
DIGITAL MARKETING PACKAGES
Know you should be doing a bunch of digital marketing but just aren't getting to it? Our affordable and flexible digital marketing packages are very popular and will ensure you are keeping active across multiple digital channels and will be executed in collaboration with you so you get final say on what goes out.
AQ PEARLS

INDUSTRY CASE STUDY:
Aquarian Pearls


Aquarian Pearls is an e-commerce business bringing you the finest pearls and pearl jewellery in the world direct from the worlds’ finest pearl cultivators. Their pearls are chosen for outstanding lustre and cleanliness of skins, strength and richness of colour. All their pearls are fully certified and guaranteed.

In late 2020, we produced a chat bot competition to assist Aquarian Pearls in gaining a database of client information for future marketing campaigns. This competition was also successful in bringing in more brand awareness, reach and engagement to the business Facebook page.

As part of the giveaway, users were required to comment on the giveaway post and then respond to automatic prompts from Facebook Messenger. All respondents that completed the prompts were then put in the draw to win a pair of earrings worth $3,200 RRP.

In the three week competition period, we achieved:

  • 732 new Facebook followers (a growth of 50%)
  • An approximate daily reach of 4000 Facebook users
  • 38,000 Facebook users reached with 3,300 engagements on the competition post
  • 905 total newsletter subscribers with a 90% conversion rate

These results are outstanding for Aquarian Pearls and allow the business to conduct more targeted marketing campaigns in the future. This competition also provided greater brand awareness, reach and engagement to the business Facebook page which can be used to convert audiences into customers in the coming months.

The Creative Collective also provides ongoing SEO services for Aquarian Pearls where we have been able to produce outstanding results so far. It is a pleasure to work with this client and we are very excited to continue SEO and produce more competitions for them in the future!

Lash and Brow

INDUSTRY CASE STUDY:
Lash and BRow Supplies


Lash and Brow Supplies engaged The Creative Collective in early January 2020 with the following SEO objectives:

  • Increase position rankings and organic search visibility over six months
  • Increase organic search traffic by 30%. Back in January 2020, organic traffic represented 60% of their traffic followed by Direct and Social
  • Increase online sales and revenue by 25% over six months

Our strategy for this client changed throughout the duration of the campaign. Commencing in January, we were mainly aiming to target established beauty salon owners or Salon Sally’s.

However as products became increasingly difficult to source from China during the COVID-19 lock down, we began to see more at-home beauty specialists, described as At Home Helena’s, purchasing products.

In our monthly meetings with the client, we noticed a chance in keyword searches and advised the client to commence a Google Ad campaign to saturate search engines and capitalise on changing client behaviour.

This allowed Lash and Brow Supplies to undertake customer acquisition much more quickly and turned out to be a great strategy.

After only 6 months working with Lash and Brow Supplies on their SEO, we were able to achieve the following results:

  • Web sessions grew 598.7% compared to the previous period
  • Online sales went up by 348.9% compared to the previous period
  • Online revenue went up 261.9% compared to the previous period
  • Bounce rate went down by 3.8% compared to the previous period

The Creative Collective team are thrilled to have been recognised for our work with Lash and Brow Supplies and announced as the winner of the Best SEO Campaign of 2020 at the SEMRush AU Search Awards which celebrate the success of online marketing professionals in the Australian market.

Elf Cosmetics

INDUSTRY CASE STUDY:
ELF COSMETICS


E.L.F. was founded in 2004 with a simple mission: make luxurious, high-quality beauty products available to everyone. Their line of cosmetics captures great looking skin with gorgeous colours and quality ingredients including lip glosseseyeshadow and eyeliner. Ergonomically designed brushes and tools are professionally tested to provide precision application of blushbronzer and mascara.

E.L.F is distributed through a range of major Australian retailers including Kmart, Target, Adore Beauty, Big W, Advantage Pharmacys, La Femme Beauty, makeup.co.nz, Cosmetic Capital, & Chemist Discount Centre.

We have been working with E.L.F Cosmetics since October 2018 on their search engine optimisation strategies, commencing with a SOLID SEO AUDIT which helped them to identify their current rankings on Google, and which words they are ranking for.

Through the monthly meetings & reports we now provide, the client are seeing consistently improved visibility online, are tracking well against their competitors and are seeing much improved rankings on major search engines for a range of relevant keyword terms.

The clients are thrilled with the level of transparency and reporting we can provide them.

eCommerce and retail CLIENTS & Projects

We have been privileged to work and grow with a number of eCommerce and retail clients around Australia & beyond.

Mummy Tea
Villa Verde Living – Website
Wanderlust Style
Grub Organics – Brand
Kj Essentials – Website
LollipopKids – Brand
4 Pines Brewery – Vostock Space Beer Website