CAREERS

We regularly have full time and part time digital marketing jobs, & opportunities for freelance, work experience and interns.

Culture is really important to us at The Creative Collective and as such who we choose to work with is super important.

We are a fast paced company and most roles are multi-faceted which requires exceptional organisational, time management and prioritising skills, ability to adhere to budgets and pre-defined briefs and an ability to cope under pressure.

You should have high energy and passion for what you do, a commitment to delivering excellence and a hunger to prove yourself. You will be prepared to become intimately familiar with our current systems, processes and procedures and be entrepreneurial and commercial in your thinking.

Although we have a solid team of full time and part time staff across our offices on the Sunshine Coast and in Newcastle, we often have overflow work. Some of our freelancers have been working with us for several years and are very much a part of our team, attending our social functions and a part of our private Facebook group – our ‘virtual’ office water cooler. Freelancing means you can get the best of both worlds – you get to play on your strengths and bury yourself in what you do best whether that be SEO, PPC, social media management, PR, graphic design or otherwise. We supply you with a steady stream of work and you bill one person who pays – us! Please note we do have high expectations and only hire people who are reliable, able to communicate well and adhere to our systems and procedures. If this sounds like you, see some of our current opportunities below.

Please note, we do not have any need for illustrators, copywriters, videographers, photographers or graphic designers at the current time as these disciplines only represent a small part of what we do.

We are a digital marketing agency and as such we are most interested in people with SEM, social media and data analytics experience.

Don’t know where your skills sit? Need to upskill? Take our test and we can connect you to up to date digital skils training. through our sister company, The Training Collective!

The end goal for anyone who works with us is to keep our clients expectations exceeded, their businesses kicking marketing goals and our competitors envious. If you are driven, ambitious and love the sound of all of this, apply below.

CURRENT POSITIONS AVAILABLE

The Creative Collective is looking for an experienced Account/Project Manager to come and join our high performing team as the leader of Social Media Projects. 

Choose to join our award winning team in either Newcastle or on the Sunshine Coast, QLD (we also have an office exchange but more about that later). We are experiencing considerable growth since COVID hit, and have newly created roles open with  flexible working arrangements and lots of perks!

About The Creative Collective

We are one of Australia’s leading, award-winning, full-service creative agencies, specialising in digital. Our values are trust, kindness and respect and our mission is to become the trusted marketing advisor of all of our clients. 

We are highly skilled in building brands, weaving websites, gaining Google ranks (we won best SEO Campaign of 2020 in the SEMRush Awards), sorting social media accounts & campaigns (two of our team have worked as Facebook Community Trainers and there are only 10 in AU/NZ), and have fun while we do it.

We are a team of 15 people split across the two fastest growing regional towns in the country (and the best!) – Newcastle & the Sunshine Coast, with around 40 contractors, and started in 2007. We have a diverse and inclusive culture centred around our people, who put family and work life balance first, and who ensure our team are valued, supported, and can be themselves. 

We believe in Kindness Collectivism – Collectivist cultures emphasises the needs and goals of the group as a whole over the needs and desires of each individual. In such cultures, relationships with other members of the group and the interconnectedness between people play a central role in each person’s identity & ability to perform at their highest potential.

What we are looking for 

Our team has been smashing our highest range targets, and we average 8 quality enquiries a day. We also have a solid client base, and a big pipeline of client prospects who can continue to be worked. With the increasing demand for revamped brands, improved websites and digital marketing campaigns, we are looking for a highly capable Account/Project Manager to join our existing team of 5 Account/Project Managers to increase our capacity.

If you are an experienced and highly efficient Account/Project Manager who always meets deadlines (internal and external), and who has the Midas touch keeping client work on track, on time and on budget and if you are looking to be part of a driven and supportive team – then we are looking for you! 

About the role

As a full time Account/Project, you will be a key player in our team and take that responsibility to heart, while ensuring an exceptional customer experience, creative, quality work is produced with a can do attitude. 

The Role will suit someone who is looking to take that next step in their career, and looking for the autonomy, and support which comes with working with a high performance team.

Your ninja organization skills and proven track record managing social media campaigns and projects will see you take charge of  the ongoing delivery and performance of our social media clients (content + ads) whilst coordinating your team of social media specialists (content managers & ads specialists). 

At the same time you’ll get the chance to learn from some of the best Social Media trainers in the country!

As your clients expand, so will you: with the chance to sink your teeth into other projects as you help educate your clients about new growth opportunities. . 

These include the development of brands, websites or other recurring clients who engage us ongoing for SEO or PPC and more services. You are confident, passionate and energetic about work. Always professional, you excel in managing all types of clients with the same level of consistent care and professionalism and enjoy managing multiple projects at any one time to ensure delivery milestones are always met, regardless of the hurdles faced along the way. 

You also understand the critical importance of this role in supporting the overall success of our business, and you will be part of our Senior Leadership Team which guides our business as we continue to scale.

Clients we’ve worked with/still work with include: ELF Cosmetics, 4 Pines Brewery, SBS TV, Novotel, Department of Foreign Affairs & Trade, Anglican Care, Bondi Active & more.

Role requirements  

  • Manage recurring social media content contracts ensuring that we are up to date with content preparation and scheduling per the briefs
  • Manage recurring social media campaign/ad contracts ensuring that our ads are meeting the objectives and getting results.
  • Ensure social clients are consistently delivered on time and within scope and budget.
  • Develop and maintain positive relationships with a wide range of internal and external stakeholders.
  • Successfully manage multiple concurrent projects, including planning, estimating and resource allocation.
  • Translate discovery findings into clear project requirements & quotes (business, functional, technical)
  • Develop briefing/scope documents with clear assumptions and manage change requests & scope creep
  • Effectively identify and manage project issues, risks and escalate where required
  • Collaborate with our in house and sub-contractor network
  • Ensure any projects are completed as intended in scope/brief and within time and budget
  • Work with SEO, Analytics, CRO and other specialist teams to assess the impact of ongoing work & send regular communications and attend regular meetings to keep clients updated on progress
  • Conduct industry research and stay up to date on best practices and emerging technologies
  • Exchange knowledge with other team members
  • Contribute to our team’s continuous improvement of processes and methodologies
  • Ensure this service area has up to date systems and procedures
  • Contribute to reporting, ensuring the area is performing profitably at all times
  • Motivate and generate enthusiasm within the team

Skills & experience

  • 5+ years proven work experience as an Account Manager or Project Manager or similar role, essentially with 2+ years (or equivalent) social media campaigns / marketing Proven track record of delivering other marketing projects such as branding
  • Proven track record of managing retainer clients of all shapes and sizes – from new and small clients who may engage us for one service per month to large clients who may engage us for multiple monthly services and have been with us for some time
  • Ability to land, expand and retain clients leaning on your excellent interpersonal and (written and verbal) communication, customer experience and project management skills
  • Commercial acumen to scope project costs and to analyse and improve project profitability
  • Strong negotiating, conflict resolution and risk management skills.
  • Confidence to present to stakeholders and clients
  • The ability to articulate complex concepts and ideas in a simple manner to non-specialist audiences.
  • Experience with collaboration and project management like Teamwork, Google Meet, Google Chat, Xero is preferred
  • Stay calm under pressure – the ability to perform in a fast-paced design process under minimal supervision is highly regarded
  • Understanding of digital marketing terminology and services a plus
  • Grit, motivation and determination and passion to succeed and grow.
  • A pro-active and can-do approach to collaboration and problem-solving – a can-do attitude and a growth mindset

What we can offer you is:

  • Opportunity to work with an incredible team – People who are professional but fun, many of whom have been with us for many years because they love the flexibility we offer
  • Great Place to Work – We have been awarded Employer of Choice by the Women in IT Awards, and recognised in numerous local awards for the way we run our business – we are innovative, flexible, family friendly and have plenty of social occasions to connect and have fun. We have a technology policy where we give you an allocation of funds per year towards your tech and also offer an office exchange program where you can work from either office and make a holiday of it – flights are on us!
  • Opportunity to Grow & Develop – We love learning and we offer stacks of on the job training from our existing team members who between them have a wealth of knowledge which will help you broaden your horizon & capabilities. Our sister company The Training Collective has x40 online modules available which you get to access for free, and any of their in person workshops are free for you to attend. We also offer you access & certification to the latest industry technology, tools & platforms
  • Autonomy & Flexibility to Shape your day – We offer flexible working to help you achieve your life-work balance. Once you have completed your onboarding and probation period you will be able to work from home sometimes, and to some degree set your own hours. Some of our team work a 4 day week but longer days. 
  • We are Better Together – we love a celebration and host various events throughout the year for our team to get together and have a good time. These include low key social get togethers such as morning teas and after work family picnics, to getting the whole team together in a luxury location for an annual strategy session and lots of socialising. 

Are you ready to join our award winning, fast growing team? Get in touch today. 

Additional Information
The Creative Collective is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.  All your information will be kept confidential according to EEO guidelines.

A negotiated salary package that is commensurate with qualifications, experience and capacity to do this and any future role will be taken into consideration.

The Creative Collective is looking for a full-time Project Support Officer to come and join our high performing, award-winning team in Newcastle, NSW. We are experiencing considerable growth since COVID hit, and have newly created roles open with lots of perks!

About The Creative Collective

We are one of Australia’s leading, award-winning, full-service creative agencies, specialising in digital. Our values are trust, kindness and respect and our mission is to become the trusted marketing advisor of all of our clients.

We are highly skilled in building brands, weaving websites, gaining Google ranks (we won best SEO Campaign of 2020 in the SEMRush Awards), sorting social media accounts & campaigns (two of our team have worked as Facebook Community Trainers and there are only 10 in AU/NZ), and have fun while we do it.

We are a team of 15 people split across the two fastest-growing regional towns in the country (and the best!) – Newcastle & the Sunshine Coast, with around 40 contractors, and started in 2007. We have a diverse and inclusive culture centred around our people, who put family and work-life balance first, and who ensure our team are valued, supported, and can be themselves.

We believe in Kindness Collectivism – Collectivist cultures emphasises the needs and goals of the group as a whole over the needs and desires of each individual. In such cultures, relationships with other members of the group and the interconnectedness between people play a central role in each person’s identity & ability to perform at their highest potential.

What we are looking for

About the role

You will be the first point of contact for our high level of inbound enquiries received via email, phone, web form, social media channels and our company support desk. Given our strong rankings on Google, regular media coverage, and high profile in the marketplace, we average around 8 enquiries a day, so the successful applicant will need to be able to juggle multiple priorities and be a self driven and efficient individual who thrives on working in a fast paced work environment, with a fun and high achieving team.

This is a role highly suited to individuals who have had experience in marketing (though not essential), great phone & communication skills and who are hungry to prove themselves and aspire to grow their career within a digital agency environment.

As a Project Support Officer you will split your time between answering enquiries, qualifying and directing them appropriately (we will provide full training); as well as assisting our three part-time account managers based on the Sunshine Coast to coordinate projects ranging from predominantly graphic design, pr/copywriting and social media as well as other projects from time to time.

You will be an adept multitasker, highly organised, have great initiative, be able to prioritise and realise the importance of constantly communicating and the need for careful planning and scheduling of work loads. Your strong eye for detail, and thorough approach will see you accurately adding details to our company CRM, online project management system and extensive diary management.

You will be a team player and once on-boarded with necessary training in our systems, services and procedures, will grasp directions quickly, executing on them efficiently and be able to think on your feet and make good decisions in terms of what to handle yourself and when and who to ask for help.

You will be able to anticipate tasks required to support the AM team and be tenacious in chasing team members and clients for outstanding decisions or items; confirming appointments, and do everything in your power to ensure our valued clients are not only satisfied but that their expectations are regularly exceeded.

Given this is a fast-paced and multi-faceted role, skills in juggling multiple priorities, deadlines and tasks are essential for success in this role.

Clients we’ve worked with/still work with include: ELF Cosmetics, 4 Pines Brewery, SBS TV, Novotel, Department of Foreign Affairs & Trade, Anglican Care, Bondi Active & more.

Role requirements  

  • Managing inbound enquiries across social channels, phone, email & web, ensuring they are logged appropriately in our company CRM
  • Successfully support on multiple concurrent projects, including planning and resource allocation in liaison with the Account Manager
  • Prepare briefing/scope documents ahead of meetings
  • Participate in client meetings,  contribute when appropriate, clarify and document any action items or minutes of meetings
  • Debrief meetings, document action items and follow-up clients and team members as required to ensure timely delivery of those action items
  • Identify and manage project issues, risks and escalate where required
  • Support the account manager on ensuring projects are completed as intended in scope/brief and within time and budget
  • Exchange knowledge with other team members
  • Contribute to our team’s continuous improvement of processes and methodologies
  • Motivate and generate enthusiasm within the team
  • For the right applicant, there may be an opportunity to get ‘on the tools’ with some social media management projects.

Essential Skills

  • 3+ years administration or marketing coordinator experience.
  • A “people” person – you’ll be confident, professional and mature on phone calls and have a knack for creating rapport, and building relationships, whilst being efficient and professional at all times
  • You’ll be sharp, on the ball, a quick thinker and have great initiative
  • Stay calm under pressure – the ability to perform in a fast-paced design process under minimal supervision is highly regarded
  • Outstanding organisational, time management and prioritising skills
  • A ‘doer’ not a ‘talker’
  • Understand the nuances of working for a fast paced small business
  • Be an excellent communicator (both spoken word and written)
  • Grit, motivation and determination and passion to succeed and grow.
  • A pro-active and can-do approach to collaboration and problem-solving – a can-do attitude and a growth mindset

It will be a bonus if you also have… 

  • An understanding of digital marketing terminology and services a plus
  • Social media content management experience
  • A Gsuite wizard, with knowledge of Google Docs, Drives & Spreadsheets and familiar with other common online programs

What we can offer you is:

  • Opportunity to work with an incredible team – People who are professional but fun, many of whom have been with us for many years because they love the flexibility we offer
  • Great Place to Work – We have been awarded Employer of Choice by the Women in IT Awards, and recognised in numerous local awards for the way we run our business – we are innovative, flexible, family friendly and have plenty of social occasions to connect and have fun. We have a technology policy where we give you an allocation of funds per year towards your tech and also offer an office exchange program where you can work from either office and make a holiday of it – flights are on us!
  • Opportunity to Grow & Develop – We love learning and we offer stacks of on the job training from our existing team members who between them have a wealth of knowledge that will help you broaden your horizon & capabilities. Our sister company The Training Collective has x40 online modules available which you get to access for free, and any of their in-person workshops are free for you to attend. We also offer you access & certification to the latest industry technology, tools & platforms
  • Autonomy & Flexibility to Shape your day – Work life balance is important to us, and our team. Once you have completed your onboarding and probation period, you will be given a high level of autonomy to complete your work, however, due to the nature of the role, your hours will need to be performed within normal business hours, with the option of occasionally working from home.
  • We are Better Together – we love a celebration and host various events throughout the year for our team to get together and have a good time. These include low key social get-togethers such as morning teas and after work family picnics, getting the whole team together in a luxury location for an annual strategy session and lots of socialising.

Are you ready to join our award-winning, fast-growing team? APPLY NOW ON SEEK

Additional Information
The Creative Collective is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islanders and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.  All your information will be kept confidential according to EEO guidelines.

A negotiated salary package that is commensurate with qualifications, experience and capacity to do this and any future role will be taken into consideration.

WANTED: Social Media Professionals (contractor basis OR WOULD CONSIDER PART TIME IN OFFICE AT NEWCASTLE OR SUNSHINE COAST)

Multi-award winning creative agency The Creative Collective is proactively seeking a capable and experienced social media professionals to join our team. Initially, successful individuals should have capacity to take on around 15 hours a month, but with potentially for up to 40+ hours per month as the company grows.

In this role you will work closely with account managers taking a brief from them or joining for the briefing session with the client, and then using our proprietary templates  & systems (we will give you training) to prepare social media plans in two to four week batches and supply to the client for approval. You will then either use Creator Studio in Facebook or a third party scheduling tool such as Hootsuite or Social Report to schedule the approved posts, and boost them as per the monthly boosting budget. This is a role highly suited to individuals with a proven track record in social media management and who are efficient and confident (not learning) given you may be working with national clients with high expectations (and some small ones too).

As a self driven and efficient individual, you will need to be able to juggle many tasks and projects at once.  You will also have demonstrated experience with social media platforms and have experience preparing posts for a range of brands and businesses and be able to adopt the right tone of voice, create relevant and impactful content (without typos & with correct grammar!), source and create appropriate imagery or videos in Canva, and who be able to add value to a social client’s account, as well as potentially collaborate with other team members i.e. team responsible for social media advertising/SEO/PPC or other services the client has engaged us for.  You will be confident enough to bring strong strategic ideas and recommendations to the party and achieve results.

We are a fast paced company and though we can provide training you will be expected to hit the ground running.

You should have high energy and passion for the role, a commitment to working with us for a minimum of six months or more, and a hunger to prove yourself.

Essential qualities/skills:

  • A “people” person – you’ll have exceptional phone manner and have a knack for creating rapport, and building relationships, whilst being efficient and professional at all times
  • You’ll be sharp, on the ball and a quick thinker.
  • Demonstrated work history in social media management
  • A ‘doer’ not a ‘talker’
  • Understand the unique needs and nuances of a fast growing small business
  • Be an excellent communicator (both spoken word and written)
  • Up to date with social trends and tools
  • A desire to find efficiencies through new tools, better processes etc
  • Have a sense of humour!

Calling digital marketing & social media trainers & consultants

Due to a continued demand for our training and consultancy services, we are seeking digital marketing consultants and trainers based around Australia to provide on demand and scheduled training via one on one consulting, and group training to both members of the public and private corporate clients.

To be considered you will have proven experience in either a specialised niche of digital marketing or social media, OR be a good digital marketing You may be experienced in a business sense in one or more of the following topics:

– Social media strategy
– Digital marketing strategy
– Google Apps
– WordPress
– Instagram
– Twitter
– Facebook business pages
– Facebook Ads
– Mailchimp
– Linkedin
– YouTube & video marketing
– SEO
– Google Adwords & remarketing
– Coding

Ideally you will have experience in executing successful social media or digital marketing campaigns that drove a growth in audience, engagement and/or business results, and have a good online presence. In short you will be able to demonstrate that you practice what you preach.

To be successful in this role you will be comfortable adjusting your training and consultancy style dynamically by setting clear expectations and meeting them. You will always work with the unique needs of the individual or group being trained – whether it is a person learning to use Facebook for business for the first time, or a sophisticated corporate client looking for feedback on their existing digital marketing or social media strategy, or for feedback on launch strategies for new networks or campaigns.

Successful individuals will have high energy and passion for their topic matter, and a commitment to excellence in delivery, as well as a pulse on digital & social trends and a hunger to work with a collaborative team to constantly innovate and improve the product offering.

You must also be well presented, have good communication, time management and organisational skills, and be able to adhere to pre-defined course outlines and client briefs.

This is not a job, it is a freelance contractor position and work will adhoc, in line with our level of enquiry for various training and consultancy in different locations.

You may gain a lot of work, you may gain a little. If you’re good at what you do you’ll get requested for repeat business.

The amount of work you receive will depend on where you live, what you train on, how far you are willing to travel and what demand comes in through our various marketing channels. We’re looking for people in the following locations:

– Brisbane
– Gold Coast
– Sunshine Coast
– Auckland
– Wellington
– Canberra
– Perth
– Darwin
– Mackay
– Melbourne
– Sydney

To apply send your resume, and samples of your training materials and/or video content to show you in action training.

Submit your expression of interest on the form below!

Careers form

The Creative Collective are always on the look out for top notch talent. Complete the form below for us to consider you to be a part of the team. Please note that we do receive a very high level of enquiry and as such cannot get back to every body who completes this form. If we are interested in progressing your application, we will be in touch within the month.