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Cancellation of Services

Please note that all service cancellations should be considered in line with our legals here and the conditions set-out in your quote/invoice.

Service Cancellation Request

Date of Request*
Date Format: DD slash MM slash YYYY
Person requesting cancellation*
First Name Last Name
Company Name*
Email*
Company Phone*
Company Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Please tick box for service/ s you would like to cancel and advise of domain / email / website / social media page*
- Domains
- Email
- SEO
- PPC
- Social Media Management / Advertising
- Hosting Services (CMS)
- Other
Other*
Website*
Backups
- I would like you to take a backup of my website before I cancel/transfer to another provider for a fee of $65.
Please state your main reason for cancelling this service/these services:*
- Cost / Value
- Ive engaged an alternative provider
- I know longer require this service
- I have had issues with this service
- We are in-housing this service
Please note, if you do not select this option, we will remove all versions of your website on our server. Please also note that if your new hosts/developers require support to handle the migration, we reserve the right to charge.
- I agree and understand the following
The above listed parties are requesting the cancellation of the above services from The Creative Collective. We agree that the date received by The Creative Collective must be within 30 days of the next billing cycle and if this received date falls within the 30 day period the following month’s I may be billed. As of this date The Creative Collective is no longer responsible for the uptime or upkeep of the services listed above that I have selected. I, the client above is responsible for making other arrangements to move any of the below listed domains or emails to a third party location and any services such as data applications or websites that require configuration on a third party server is a billable service and The Creative Collective offers no warranty of any kind in assisting a client’s move to a third party.
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We are are on the count down until Christmas! Please note we will be closed from 430pm Qld time Wed 23 Dec 2020 & reopening 830am NSW time Thu 7 Jan 2021. Contact Us Today